When you sign in to your Blizzard account, you are asked to verify the sign in using the Authenticator app. You may use it to restore the authenticator if you lose access to the phone.
#BATTLENET REMOVE AUTHENTICATOR SERIAL#
Write down the serial and the restore code or create a screenshot of it. The Restore Code is displayed on the next page.Type the code in the verification field in the app to proceed. Blizzard will send a verification code to the registered email address.You are asked to sign in to your account using your credentials. A short introduction is displayed when you start the app on your mobile device for the first time.It is available for iPhone and iPod Touch, and Android devices only. You are then asked to download the Authenticator application for your device.Go to Account Security on the left under Account Details and click on the Add Security link next to Authenticator.Click on your username and select Account Settings.
Visit the official website and log in there using your username and password. The method, often referred to as 2-factor authentication or 2-step authentication, protects the login by not only asking for the account username and password, but also for a code that is only valid for a short period of time and generated by the app. Players may spend days or longer to accumulate wealth or rare virtual items in games and losing access to this can be devastating.īlizzard, just like Google or Dropbox, created an application to add a second authentication layer to the sign in process. The popularity of games developed by Blizzard Entertainment make user accounts a high profile target.Įspecially World of Warcraft, but also games such as Diablo 3 or Starcraft 2 are sought after by hackers, often in an effort to transfer and sell virtual items like character equipment and gold.īlizzard customers whose accounts were hacked face two main issues: first that they cannot access the account or play games until account access is restored, and second, that hackers may have transferred virtual items and gold.
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